About
WHO WE ARE
About Nkosi Care Support
Nkosi Care Support is a health care company that supports people with behaviours that challenge mental health, learning disabilities and complex need. Catering for all age groups and providing tailormade care services by utilising our well trained, experienced team to cater to our service users’ needs. All pf our staff hold current DBS Enhanced Certificates as well as Mandatory Training Certificates.
Why Choose Us
Medical Privacy
Modern Equipment
Quality & Safety
Qualified Personnel
Emergency Help
Individual Approach
Personalized Treatment
Modern Treatment
Our Mission
To exceed our clients’ expectation by delivering quality card with empathy, respect and dignity.
Our Vision
To be the first choice for quality compassionate care in Leicester.
Our Values
We are compassionate in our care delivery. We value and promote the independence and choice of our clients and their families. We respect the dignity of our clients. We learn from our mistakes, and use them to improve our service.
Complaints Policy
Our reputation depends on our consistent provision of high quality care. But, despite our best efforts, sometimes things go wrong. We want to know quickly if you, your family or your representatives are dissatisfied with any aspect of the home care and nursing services we provide for you. We have a complaints procedure which should be followed to make a complaint. A copy of the procedure has been given to you with this Agreement.
Rehabilitation of Ex Offenders Policy
Nkosi Care Support Ltd provides healthcare workers who deliver care for vulnerable people in the community. Due to the nature of this work, applicants will be subject to an enhanced disclosure. In order to protect Nkosi Care Support’s vulnerable service user group, disclosures that evidence inclusion on the POVA list will be excluded from consideration. Seeking a nursing or care post whilst included on the POVA list is a criminal offence to which Nkosi Care Support will respond appropriately. Other offences will be discussed as described below, depending upon their severity, nature and context may also preclude applicants from being considered for a position with the company.